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Let's fix
it.

Installation, provider connection, playback, or television controls—send enough detail to reproduce the problem.

Email support

Before you
report.

  1. Update Lumen from Google Play and restart the device once.
  2. Confirm the provider or playlist works in another authorized player.
  3. If Google Play cannot install the app, check device compatibility and the Google account signed in to Play Store.
  4. For TV issues, include the television model, Android version, and remote type.

Include in your report

Device model, operating-system version, Lumen version, what you tapped, what you expected, what happened, and a screenshot or short recording. Never send a provider password in a public issue.

Public bug reports

Open a GitHub issue

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